FEATURE · YOUR AGENTS
An agent is an AI colleague you set up for one job: answering customers, researching prospects, preparing invoices or keeping the weekly report going. It has a name, written instructions you can read and change, and a memory that builds up as you work together. You talk to it in a chat, the way you would message a coworker.
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Give each agent one job, such as support, sales, bookings, accounting help, research or code, and it stays focused on it.
Agents keep notes about your business, your customers and your preferences, and use them next time, so you do not start from zero in every conversation.
Ask in plain language, attach files and follow along while the agent works. You can pause it, stop it or send it a new instruction halfway through.
Write down how it should sound, what it must always do and what it must never do. You can read and change these instructions at any time, and choose the language it replies in: Romanian and English, among many others.
Pick a name and a role and the rest is filled in for you. Or start from a ready-made template, or let Prometheus read your website and suggest a first agent. You can change everything later.
Choose a name and a role, such as “Sofia, customer support”. Say who the agent will talk to: your customers or your own team.
Write a few lines about how it should behave, add the documents it should know, and choose the tools and channels it may use.
Open its chat and ask for something real: a reply to a customer, a summary of last week's orders. You see each step as it happens.
Tell it what to do differently. It saves what it learns in its memory, so the next result is closer to what you want.
Copy an agent that works well, or add specialists for other jobs. A manager can hand work to specialists.
Screenshot to come
Will show an agent's chat in the middle of a task, with its action plan, the steps it has finished and the tools it used.
FOR A FOUNDER
You probably do the selling, the customer replies and the paperwork yourself. Start with one agent for the job you would most like off your plate, read its first results, and adjust its instructions until it sounds like you. Add a second colleague when the first has earned its place.
FOR A LARGER COMPANY
Give every agent a defined role, a place in a team and one person who controls it. From the Business plan up you can invite your colleagues and hand each of them their own agents; managers see the agents in their reporting line. You choose the tools and the knowledge each agent gets.
Bring your company context, connect the right tools and see what your first agent can do.
