Your company is the starting point
Agentura organizes work around a company, with projects for different parts of the business. A project brings together its agents and connections. The dashboard gives you a view of who is available, what agents are working on and which tasks need attention.
Start with one useful job: a prospect brief, a customer reply or a weekly business report. Add specialists and connections when the work calls for them. You can keep separate projects for sales, customer support and internal operations.
Give each agent a clear job
An agent has instructions, a role and the tools it is allowed to use. A manager can coordinate specialists and bring their findings together. Internal agents support your team; external agents can handle customer conversations through configured channels.
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Connect the information behind the answer
Company knowledge holds the documents your agents need: products, pricing, policies and useful business context. Connections let them work with supported services such as email, a CRM, a store or invoicing software. Grant the access each job needs.
This matters when a request crosses systems. An order question may need customer details, a store lookup and your returns policy. A useful agent can bring those inputs into the same task and prepare a response for review.
See company knowledgeFollow the work through to its output
Open agent conversations to give instructions and inspect activity. The task board groups work by status, while the Data area gives you access to agent-created files such as reports and drafts. Recurring tasks can turn a useful first result into a regular business routine.
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